What is a BBB
Business Profile?

BBB Business Profiles include over 90 informational data points & attributes about your business and are designed to provide your customers with information about your business.

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Log into your BBB account and add or update your BBB Business Profile information below!

Business Profiles

BBB Business Profiles are designed to provide your current and potential customers with information about your business, including any enhanced services you provide and a visual display of your business through photos, videos and your business logo.

The closer you are to providing your information on over 90 information data points & attributes about your business and completing 100% of your Business Profile, the more valuable your profile becomes to potential and existing customers!

Business Overview: Business name, logo and short description.


Business Contact Information: Business address, website, email, phone number and hours of operation.





Accredited Business Seal: Exclusive seal to designate a business has earned BBB Accreditation.

BBB Letter Grade Rating: BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.

Customer Reviews: Reviews verified by BBB to ensure submissions are from actual customers.


Get a Quote: Messaging tool for potential customers to request a quote or estimate directly from the business.





Overview: Description of the business, including photos and videos.

Complaints: Customer marketplace disputes and requests for resolution.

Business Details: Additional information including years in business, type of business, and business owner(s).

Business Categories: Categories assigned by BBB to describe the business and relevant search terms.

So what's included in a Business Profile?

Some of the content is applicable for all businesses. Other content is based on the individual business.

Basic Information

  • Business Name(s)
  • Address(es)
  • Phone Number(s)
  • Fax Number(s)
  • Contact People and Titles
  • Business Management
  • Type of Business
  • Type of Entity: Corporation, Sole Proprietorship, etc
  • Date and State Established in
  • Date File Opened
  • Employee Count
  • Service Area
  • Overview of Products and Services Offered
  • BBB Letter Grade Rating
  • Accreditation Status
  • Customer Reviews Star Rating
  • Photo(s) of the Business
  • Video(s) of the Business
  • Business Logo
  • Email Address
  • Website URL
  • Social Media URL(s)
  • Twitter Feed
  • Customer Reviews
  • Complaints
  • Licensing Information
  • Months in Operation
  • Date and State Incorporated in
  • Date Accredited
  • Years and Months of Continuous Accreditation
  • Business Owners' Background Information
  • Owner Demographics: Veteran Owned, Family Owned, etc.
  • BBB Program Participation
  • Ticker Symbol
  • Public Company
  • Methods of Payment
  • Hours of Operation
  • Refund & Exchange Policy
  • LGBTQ-Friendly
  • Transgender Safe Space
  • Telemedicine
  • For Painters: Primary Preferred Paint Brand
  • Price Range
  • Green Certification(s)
  • Brands You Sell
  • Products You Sell
  • Parking
  • Air-Conditioned
  • Online Check-In
  • COVID 19: Operational Business Status
  • Safety & Health Protocols
  • Provides Emergency Service?
  • Wifi?
  • Chain Store?
  • Curbside Pickup?
  • Provides Delivery?
  • Provides Pickup?
  • Pet-Friendly?
  • Online Store?
  • In-Store Shopping?
  • Online Classes?
  • Online Meetings?: Zoom, Google Meet, Microsoft Teams
  • Online Appointments?
  • Online Estimates?
  • For Restaurants:

Additional Information

  • Reservation Link
  • Cuisine
  • Menu Link

Coming Soon

  • Financial Markets
  • For Hotels/Motels/B&B: booking.com
  • About the Owner:
  • Education
  • Business Philosophy
  • Customer Philosophy
  • For Tax Preparers: Professional Credentials, Annual Filing Season Program Participant, PTN
  • For Restaurants:
  • Service Type
  • Menu Type
  • Price Range $
  • Open Table, Resy, Tock

BBB Added Information (if applicable)

  • Alert(s)
  • Out of Business
  • Mail Returned
  • Advertising Challenge
  • Government Action
  • Bankruptcy
  • Licensing Suspension/Revocation
  • Pattern of Complaints
  • Trademark Infringement
  • Referral Assistance

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