About Customer Reviews
The goal of Customer Reviews is to provide valuable information about an interaction that a business has had with a customer. Learn more about BBB Customer Reviews today.
Customer Review Tools
Take advantage of all the tools BBB has to offer to get more Customer Reviews for your business.
Customer Review Web App
Make it easy for your customers to leave a review - anytime, anywhere! Simply save the web app to your phone, then enter your customer's cellphone number or email address to send a message requesting a Customer Review.
White Paper: Online Reviews
Learn more about customer reviews in this BBB White Paper, Online Reviews: Your Reputation is on the Line.
The Review Solution App
The Review Solution is an app designed to allow your business to request Customer Reviews directly from your customers through text. The app lets you easily manage, track and analyze your reviews.
THRiVe Customer Review Management
THRiVe's Customer Review Reputation Management has three key components that help you generate, listen, and respond to Customer Reviews from over 50 review sites including Google, Facebook, Yelp, and more.
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